Acp recertify xfinity. You can learn more about USAC's ACP recertification process here. Don’t let your benefits lapse. ACP re-certification_ Xfinity_ help. Get Internet Essentials for $9. Philadelphia, PA. If the benefit was removed before you recertified then you would need to reapply to have it added back here, This link has a lot of great information about the ACP recertification process. Even faster speeds. If this does not work, the best course of action would be to contact our Internet Essentials team by calling 1-855-846-8376 to speak to them about your account. Once you receive a letter from USAC, you must complete the recertification process before the deadline stated in your letter—usually within 60 days of when you Nov 14, 2022 · If you do not recertify within the time period provided by USAC, you will be removed from ACP, lose your ACP credit, and be responsible for the full cost of your Internet service. Oct 12, 2023 · Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. Apply today if you: Live in an area where Xfinity Internet service is available. How to Apply. 4. Here’s how: Confirm you have a National Verifier Application ID that starts with the letter B or Q, followed by a 10-digit number. Share sensitive information only on official, secure websites. Save up to $30/mo on Xfinity internet and mobile services Xfinity is proud to participate in the Affordable Connectivity Program (ACP), which provides qualified households with a credit of up to $30/mo towards internet and mobile services. This process will take approximately 10 minutes to complete. The Infrastructure Act directed the Federal Communications Commission (Commission) to undertake a proceeding to adopt final Sep 8, 2023 · You would have to select 'Apply Now' and follow the steps. Find frequently asked questions or search for answers. recertification ACP program Aug 23, 2023 · ACP is ending, but affordable options are still available. As of February 7, 2024, the Affordable Connectivity Program stopped accepting new applications or enrollments. A locked padlock ) or https:// means you've safely connected to the . Affordable. But I am still receiving email and text msg "you need to recertify" from xfinity. Regarding ACP Recertification. Sep 19, 2023 · Hello, I qualify for ACP and was given instructions to let Xfinity know I am eligible for recertification. The Program provides eligible customers of participating broadband providers up to a $30/month ($75/month for Tribal lands) credit toward Internet and mobile services for the duration of the program. Online. 2 billion to modify and extend the Emergency Broadband Benefit Program (EBB Program) to a longer-term broadband affordability program called the Affordable Connectivity Program (ACP). All computers come with the hardware needed to use right out of the box so that you can enjoy the benefits of having the Internet at home. If you don't recertify, you'll be de-enrolled from the program and your ACP benefit will be removed. As a result, you have been removed from ACP with Xfinity, and you will now be responsible for the full cost of your Xfinity service. Make sure the person receiving the ACP benefit is the same as the Optimum account owner. I can most definitely take a further look at this for you. Comcast is participating in the federal government’s Affordable Connectivity Program (ACP) and the $30/month benefit can be applied to any tier of Xfinity Internet service. This option is only available if you DO NOT have to provide proof documentation. Jun 29, 2021 · Save up to $30/mo on Xfinity internet and mobile services Xfinity is proud to participate in the Affordable Connectivity Program (ACP), which provides qualified households with a credit of up to $30/mo towards internet and mobile services. st/3QyDlrW. At the top right of the page is an option to "Ask Xfinity" which will put you in contact with them. Click the “notepad and pen” button. Optimum participates in the Affordable Connectivity Program for the communities we serve. I checked our system and there are emails, letters and texts being sent out from us for the ACP program due to a required recertification that may be needed on their account to keep the program active. Select "Xfinity Support" from that list. - As you are typing a drop-down list appears. I believe you can call 1-855-8-INTERNET (1-855-846-8376) or visit their Website for help with ACP enrollment. I went ahead and completed this and was approved - however it processed as a NEW application instead of recertification. Affordable home internet starts at just $9. So, lately I’ve been getting emails from xfinity saying I need to recertify for the ACP program benefit. Also I've already sign up in Xfinity by December 17, 2022. Because the Affordable Connectivity Program stopped accepting applications and enrollments on February 7, you will not be able to reapply ACP is designed to help lower-income households connect to the Internet and stay connected. Mar 10, 2022 · Hey @Chronostvn, thank you for reaching out to Xfinity Support on our forums. You can also recertify online at. You can still find affordable internet with Xfinity when you transfer your ACP benefit to an eligible plan. Nov 12, 2021 · Save up to $30/mo on Xfinity internet and mobile services Xfinity is proud to participate in the Affordable Connectivity Program (ACP), which provides qualified households with a credit of up to $30/mo towards internet and mobile services. If you were asked to recertify online, you can fill out a recertification form at USAC’s Affordable Connectivity Program website. USAC may ask you to provide additional information or documentation to show that you qualify for ACP. r/Comcast_Xfinity. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it Xfinity is proud to participate in the Affordable Connectivity Program (ACP), which provides qualified households with a credit of up to $30/mo towards internet and mobile services. Recipients have multiple avenues for recertification. Once approved, you'll see your credit within 2 bills. Dec 17, 2021 · Xfinity is proud to participate in the Affordable Connectivity Program (ACP), which provides qualified households with a credit of up to $30/mo towards internet and mobile services. What should I do now? Recertify your Affordable Connectivity Program eligibility. Recertification Form – English; Formulario de Recertificación – Español (Spanish) Instructions. I have called ACP MULTIPLE times to Xfinity Xfinity is proud to participate in the Affordable Connectivity Program (ACP), which provides qualified households with a credit of up to $30/mo towards internet and mobile services. We would be more than happy to assist you with your ACP related concerns in any way we can. So do I need to send something somewhere A locked padlock ) or https:// means you've safely connected to the . If our team pulls up your account, we can typically see if you've applied, qualified, and/or enrolled. Please send us a direct message with your full name and complete service address to take a closer look at Xfinity is proud to participate in the Affordable Connectivity Program (ACP), which provides qualified households with a credit of up to $30/mo towards internet and mobile services. 25 off the cost of phone, internet, or bundled services (up to $34. If we ask you for official documents, you will be able to upload the documents right away or save it and come back later. To recertify your eligibility for the Affordable Connectivity Program benefit, fill out the required sections of this form, initial every agreement statement, and sign on page 6. Consumers already enrolled in the program will continue to receive their benefit until funding runs out. Aug 28, 2023 · Did you recertify the ACP benefit through USAC? If you passed the recertification and still have your ACP credit no further action is needed. org or calling (877) 384 Aug 29, 2023 · Tuesday, August 29th, 2023 2:52 PM. Restrictions apply. Instructions to complete the paper Recertification Form are available in English and 9 other languages. The Affordable Connectivity Program (ACP) Recertification Form is available in English and Spanish. You can reach them online though from their website here. Log in or create a new account to complete the ACP recertification form online. See the full list of accepted documents. 2. 95/mo and get a free Xfinity Mobile Unlimited Intro line for a year. Sep 28, 2023 · Hello Community, so this past month I have had a terrible saga with Xfinity customer service about their "recertification" stuff. Xfinity is proud to participate in the Affordable Connectivity Program (ACP), which provides qualified households with a credit of up to $30/mo towards Internet and Mobile services. Nov 12, 2021 · Save up to $30/mo on Xfinity Internet and Mobile services Xfinity is proud to participate in the Affordable Connectivity Program (ACP), which provides qualified households with a credit of up to $30/mo towards Internet and Mobile services. It will last for as long as the Federal Government May 18, 2023 · You can learn more about USAC's ACP recertification process here. gov for fastest processing. The Affordable Connectivity Program stopped accepting new applications and enrollments on February 7, 2024. But Xfinity has affordable options to keep you connected to fast and reliable internet. There are so many that are going around now, that you never know what is safe. ) Either I or someone in my household gets more than one ACP benefit. Jan 4, 2023 · I've already recertified and received approved email from ACP. Providing Documentation to USAC. Qualify for programs like the National School Lunch Program, housing assistance, Medicaid, SNAP, and others, or are enrolled in the Affordable Connectivity Program (ACP) with Xfinity. If you need to provide additional documentation and have questions, you can learn more about what you need to do by visiting USAC’s Affordable Connectivity Program Recertification homepage . I went ahead and chatted with support with given new ID and they said I should be good. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. Internet Essentials Plus doubles the speed of Internet Essentials for just $29. The benefit is not transferable to other consumers. Computers are new and subject to inventory availability. Qualify and get your monthly ACP credit. The last fully funded month of the program is April 2024.   Do I need to give new info to Xfinity or does it just auto renew? I can't find anywhere to give recertification info I received with Xfinity. Click the "New message" (pencil and paper) icon. org or calling 877-384-2575. ACP Wind-Down Webinar (1/18/24): Video | Powerpoint Slides [PDF] The Affordable Connectivity Program is an FCC benefit program that helps ensure that households can afford the broadband they need for work, school, healthcare and more. Have not had Xfinity Internet within the last 90 days (unless enrolled in ACP Hello u/BeneficialCan6 Thanks for checking if this is a potential scam. I know that my household can only get one ACP benefit and, to the best of my knowledge, my household is not getting more than one ACP benefit. If you received a notification to recertify, here are some steps you can take: If you were asked to recertify online, you can fill out a recertification form at USAC’s Affordable Connectivity Program website. Aug 14, 2023 · I completed the ACP recertification and have tried contacting Xfinity to provide the approved application ID but you don’t have that option. Recertify with ACP. @bear989us I see that you have sent a message and I've responded! Sep 13, 2022 · Click the "Direct Message" icon or https://comca. 0. If you don’t, you will get a 15-day notice from your internet company to use it or it will get turned off. I am having the same exact issue. Nov 5, 2021 · Save up to $30/mo on Xfinity internet and mobile services Xfinity is proud to participate in the Affordable Connectivity Program (ACP), which provides qualified households with a credit of up to $30/mo towards internet and mobile services. 25 if they live on qualifying Tribal lands). The Affordable Connectivity Program is a federal government benefit program, operated by the Federal Communications Commission, that lowers the price of eligible service up to $30/mo. Get started. Reliable. Should you experience further issues, please create a new post . Not available in all areas. 16. Jan 28, 2022 · Xfinity is proud to participate in the Affordable Connectivity Program (ACP), which provides qualified households with a credit of up to $30/mo towards internet and mobile services. Fast. AffordableConnectivity. Pricing & other info. I understand that I can only receive one connected device (desktop, laptop, or tablet) through the ACP, even if I switch ACP Consumers who qualified for the ACP benefit may be eligible for another Federal Communications Commission program called Lifeline, where qualified consumers can get up to $9. Enroll. Only eligible consumers may enroll in the program. Through the ACP, eligible customers can reduce their AT&T Internet bill by up to $30 per month*, or up to $75 per month if they live on qualified Tribal Lands. The ACP may not provide a full benefit and may end after April 2024. Oct 9, 2023 · For additional options to recertify or for more help with recertification, visit USAC’s website or contact USAC's ACP Support Center by emailing ACPSupport@usac. Enter in your National Verifier ID. Recertify by Interactive Voice Response (IVR) Subscribers who are required to only complete the recertification form (R-Applications) can complete recertification through an interactive voice response (IVR) system. Affordable Connectivity Program ACP - Universal Service The Infrastructure Act provided $14. *The Affordable Connectivity Program (ACP) is a FCC benefit program, an Dec 17, 2021 · Save up to $30/mo on Xfinity internet and mobile services Xfinity is proud to participate in the Affordable Connectivity Program (ACP), which provides qualified households with a credit of up to $30/mo towards internet and mobile services. Currently, the internet essentials team handles ACP applications. Nov 11, 2021 · Xfinity is proud to participate in the Affordable Connectivity Program (ACP), which provides qualified households with a credit of up to $30/mo towards internet and mobile services. Includes equipment, No credit check. 0 Dec 17, 2021 · Xfinity is proud to participate in the Affordable Connectivity Program (ACP), which provides qualified households with a credit of up to $30/mo towards internet and mobile services. Check out plans in your area starting If the Lifeline National Verifier is not able to prove that you qualify with only the information you give us, we may ask you to show official documents as proof. 95/mo. com. Failure to respond promptly may jeopardize the ACP benefits, potentially leading to service termination or increased bills. Consumers who live on qualifying Tribal lands can receive enhanced support of up to $75 per month toward broadband services. Explore ACP alternatives from Xfinity to keep you connected to fast and reliable internet. Don’t worry if you are de-enrolled you can always re-apply with Whoop Connect at whoopconnect. Application ID [Edited: "Personal Information"] Each year, your continued ACP eligibility must be recertified with the Universal Service Administrative Company (USAC). It will last for as long as the Federal Government A locked padlock ) or https:// means you've safely connected to the . The Affordable Connectivity Program (ACP) is a federal government program that provides a $30 non- Tribal or $75 Tribal monthly discount on internet services and, where available from participating internet companies, a one-time discount on a connected device for qualifying low-income consumers. ago. The Affordable Connectivity Program (ACP) Program provides a discount of up to $30 per month for broadband services for eligible consumers. ACP participants worried about the program’s future should know that we have their back with reliable, high-speed Internet options to keep them connected. The best course of action would be to contact our Internet Essentials team by calling 1-855-846-8376 to speak to them about your account and ACP benefit. ACP guidelines require customers to recertify every year to demonstrate they still qualify. If your ACP service is free, you must use it at least once every 30 days to maintain your service. Although the federal government is no longer accepting new ACP enrollments, you can transfer your ACP benefit to Xfinity after signing up for services. org or calling (877) 384-2575. on qualifying Tribal Lands. The federal government will no longer accept new Affordable Connectivity Program (ACP) enrollments as of 2/8/24, so transfer today! If you believe you must recertify but didn’t receive a letter (with your 10 digit application ID) please contact USAC at 877-384-2575. I recertified in October. Call (877) 384-2470, enter in the application ID number included in your letter, and follow the prompts. I get emails telling Aug 12, 2023 · Thank you for reaching out @user_9bebf9. The ACP is a federal government program that can help eligible customers pay for their home internet service. This post was marked as closed. The federal government has stopped accepting new Affordable Connectivity Program (ACP) enrollments as of Feb 8. Upgrade to Internet Essentials Plus for $29. Nov 12, 2021 · Xfinity is proud to participate in the Affordable Connectivity Program (ACP), which provides qualified households with a credit of up to $30/mo towards internet and mobile services. , or up to $75/mo. Mar 1, 2022 · Mar 01, 2022. @user_505487. I received a packet from USAC asking me to recertify, but I found that I could not do it using their prescribed process on Save up to $30/mo on Xfinity internet and mobile services Xfinity is proud to participate in the Affordable Connectivity Program (ACP), which provides qualified households with a credit of up to $30/mo towards internet and mobile services. I reapplied back in July with a new application ID given, mentioning to contact my internet provider. Mail. How to Recertify. Your deadline and steps to recertify will be included in the letter from USAC. Nov 15, 2021 · Xfinity is proud to participate in the Affordable Connectivity Program (ACP), which provides qualified households with a credit of up to $30/mo towards internet and mobile services. Nov 15, 2022 · I was migrated from the former EBB program. . XfinitySarahE. Aug 29, 2023 · If you receive a letter from USAC, you must take action within 60 days to keep your ACP benefit. But we do not manually make any changes on your behalf. Jul 22, 2023 · When having to recertify my eligibility with Xfinity I was informed by the customer representative that It was an option now to add cell phone service as well & combined as a bundle which total monthly cost would be covered by the ACP PROGRAM (The new federal Affordable Connectivity Program (ACP) helps households afford internet and devices Nov 14, 2022 · Where do I send my ACP recertification? I was approved a couple weeks ago but I'm still getting emails from Xfinity saying I need to do the recertification. Limited to residential customers meeting certain eligibility criteria. org or calling (877) 384 Dec 9, 2023 · Program records indicate you did not recertify your ACP eligibility with the Universal Service Administrative Company (USAC) by the deadline provided. gov website. Oct 26, 2022 · Please send me a private message with your full name and full address. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Here is my app ID. Subscribers find out immediately whether they pass/fail.   Aug 14, 2023 · I completed the ACP recertification and have tried contacting Xfinity to provide the approved application ID but you don’t have that option. Xfinity is proud to participate in the Affordable Connectivity Program (ACP), which provides qualified households with a credit of up to $30/mo towards internet and mobile services. Then I received email "Your order is confirmed" from Xfinity. The "To:" line prompts you to "Type the name of a person". 95 per month. Home Internet for $9. Low prices you’ll love. ACP is designed to help lower-income households connect to the Internet and stay connected. Terms, conditions & restr’s apply. Instead, type "Xfinity Support" there. Failure to complete recertification within 60 days will result you being de-enrolled from the ACP program. Shop Internet Essentials. Jul 31, 2023 · The concern is not "Xfinity App" help related. Or choose Internet Essentials Plus for $29. You can also contact USAC's ACP Support Center by emailing ACPSupport@usac. Jan 11, 2024 · Here are instructions on how to send us a DM in case you need them: Click "Sign In" if necessary. Transfer your ACP benefit. • 1 yr. Call. We’ll continue to offer our low-cost internet service, Internet Essentials, for $9. Mail the form to this address: USAC. First of all, multiple agents starting from early Sept, [Edi Nov 12, 2021 · Xfinity is proud to participate in the Affordable Connectivity Program (ACP), which provides qualified households with a credit of up to $30/mo towards internet and mobile services. Application ID [Edited: "Personal Information"] Sep 8, 2023 · I have recertified for ACP. The benefit provides a discount of up to $30 per month toward internet service for eligible households and up However, if you already have ACP with another provider, you can still transfer your ACP benefit to Xfinity by completing the Xfinity ACP enrollment form. To send a direct message, please click the chat icon next to the bell in the upper right corner. Mar 29, 2023 · • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. 95/mo and get a free Xfinity Mobile Unlimited line for a year. Additionally, the program provides a one-time device discount of up to $100 for a Step 3. There are three ways to recertify for ACP. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. Please help!! I have been getting emails/texts for the past month stating my ACP re-certification is about to expire. Send the full message to our shared support handle “Xfinity Support”. Sep 9, 2023 · If you do not recertify within the time period provided by USAC, you will be removed from ACP, lose your ACP credit, and be responsible for the full cost of your Internet service. Learn More Here! You can learn more about USAC's ACP recertification process here. Jan 5, 2024 · @user_gdlx6l, thank you for using the Community Forums page to reach out. pm bq gp kw yw bh gk mv hh pr